Frequently Asked Questions


I have Mailchimp integrated. Why are my signups showing in Upscribe but not Mailchimp?

Upscribe saves your signups immediately after they submit your form. Mailchimp, on the other hand, does not add your subscriber until they have responded to the Mailchimp double opt-in process. To learn how to skip this process please see the “How do I skip Mailchimp’s double opt-in process?” FAQ item on this page.


How do I skip Mailchimp’s double opt-in process?

Kindly navigate to your account page and select the checkbox beside “Skip double opt-in process (Mailchimp)” and then press Save Changes.


How do I embed my form on Medium?

You can easily embed your signup form on Medium by doing the following:

  1. Copy your form URL
  2. Paste into Medium story
  3. Press ENTER (don’t forget this step!)
  4. Wait 1 second…boom

Here is another nifty explanation…
http://bit.ly/2g8URVT


Why am I seeing a “Do not track” notice covering my embedded form?

Some ad and analytics companies watch what you do online, and then tailor the web experience based on your history. That means targeted ads, specific articles, etc. They usually do this via browser cookies. Upscribe uses cookies very little, however, if you have this setting enabled in your browser you will see an ugly DNT message overlaying your embedded Upscribe form.

Click here to learn how to turn that off.

Still have questions?